Legal
Privacy Policy
Information about the processing of your personal data
1. Information for the User
Who's responsible for processing your personal data? Madisa Palma, S.A. is the CONTROLLER of the USER's personal data and informs that this data will be processed in accordance with Regulation (EU) 2016/679, dated April 27 (GDPR), and Organic Law 3/2018, dated December 5 (LOPDGDD).
What do we use your personal data for?
To maintain a commercial relationship with the user. The intended operations for processing include: Sending commercial and promotional communications via e-mail, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that allow such communications. These communications will be carried out by the CONTROLLER and will be related to their products and services, or those of collaborators or suppliers with whom promotion agreements have been reached. In no case will third parties have access to personal data. Carrying out market research and statistical analysis. Processing orders, requests, responding to inquiries or any type of petition made by the USER through the contact methods provided on the CONTROLLER's website. Sending the online newsletter with updates, offers and promotions about our activity.
Why are we allowed to process your personal data?
Because the processing is legitimized under Article 6 of the GDPR as follows: With the USER's consent: sending commercial communications and newsletters. By the CONTROLLER's legitimate interest: carrying out market research, statistical analysis, etc., and processing orders, requests, etc. at the USER's request. How long will we keep your personal data? It'll be kept no longer than necessary to maintain the purpose of the processing or as long as legal requirements dictate its retention. Once it's no longer necessary, it'll be securely deleted or anonymized to guarantee total data protection. Who do we share your personal data with? No personal data will be shared with third parties unless required for the development and execution of the processing purposes, always with our service providers related to communications, with whom the CONTROLLER has signed confidentiality and processing agreements in compliance with current privacy regulations.
What are your rights?
The USER is entitled to: Withdraw consent at any time. Access, rectify, port or delete their data, and limit or oppose its processing. File a complaint with the supervisory authority (www.aepd.es) if they believe the processing does not comply with current regulations. Contact details to exercise your rights: Madisa Palma, S.A.. Miquel de los Santos Oliver, 3 ground floor – 07011 Palma (Illes Balears). Email: madisa@madisa.es
2. Mandatory or Optional Nature of the Information Provided by the User
By ticking the appropriate boxes and entering data in fields marked with an asterisk (*) in the contact or download forms, USERS expressly and freely accept that their data is necessary to handle their request, while the inclusion of data in the remaining fields is optional. The USER guarantees that the personal data provided to the CONTROLLER is true and agrees to notify any changes. The CONTROLLER informs that all data requested through the website is mandatory, since it's necessary for providing an optimal service to the USER. If not all data is provided, it can't be guaranteed that the information and services offered will fully meet their needs.
3. Security Measures
In accordance with current regulations on personal data protection, the CONTROLLER is complying with all GDPR and LOPDGDD provisions for processing personal data under its responsibility, and explicitly with the principles described in Article 5 of the GDPR: processed lawfully, fairly and transparently in relation to the data subject, and adequate, relevant and limited to what's necessary in relation to the purposes for which they are processed. The CONTROLLER guarantees that appropriate technical and organizational policies have been implemented to apply the security measures required by the GDPR and LOPDGDD, in order to protect USERS' rights and freedoms and has provided them with the necessary information to exercise these rights. For more information about privacy guarantees, you can contact the CONTROLLER at: Madisa Palma, S.A.. Miquel de los Santos Oliver, 3 ground floor – 07011 Palma (Illes Balears). Email: madisa@madisa.es
Last updated: 2025